Luminence will be closed Feb 1-6; all orders received during this time will ship on Feb 7. We apologize for any inconvenience.
Order Processing Time
Orders typically ship the next business day. Please indicate if you need your order by a certain date; we will make every effort to ship your order as quickly as possible.
US Shipping Options
Our website shopping cart shipping calculator shows the shipping cost for your particular order via the various shipping methods. Shipping cost is calculated by total order weight/size, and destination zip code (or by country for international orders).
Retail orders: We now offer free shipping via USPS First Class Mail for orders of $20 or more (US orders only).
Wholesale orders: We now offer flat rate $15.00 shipping (US customers only; Fedex Ground/Home or USPS Parcel Select). With recent price increases by Fedex/USPS, this is typically a significant discount for large packages.
Typical delivery times in business days are shown on the US service maps below; First Class Mail typically takes 1 day longer than Priority Mail. Click here for the USPS delivery time to your specific zip code (originating zip code 92109) via First Class, Priority or Express Mail. Note that only Express Mail is guaranteed (1 or 2 days, depending on zip code), but we find Fedex Ground/Home Delivery meets their typical schedule more than 95% of the time.
Update: USPS began closing various processing centers on Jan 1, 2015; since then, we have noticed First Class & Priority Mail often taking 1-2 extra days, even though USPS continues to publish the delivery times shown in the map below as typical. We don't know yet know if this situation is permanent.
You will be sent a shipping confirmation email with a link to the tracking number when your order ships. Alternatively, you may login to your account and check your order status to see the tracking information.
We ship worldwide via USPS (with the exception of Glowbys extra batteries, which we no longer ship internationally due to new transport restrictions). If your country is not listed as a shipping option, please email us .
International estimated delivery times and starting prices (see shipping calculator for exact shipping charge):
The above delivery times are approximate (not guaranteed) and do not indlcude possible customs delays. International customers may be responsible for duty or taxes charged by their own country upon receipt of shipment.